WellSuite — Where Wellness Works
Frequently asked

Answers, before you ask.

Practitioner requirements

Do I need a license to book a suite?+

Yes. WellSuite is for licensed wellness practitioners — therapists, chiropractors, estheticians, acupuncturists, physical therapists, psychologists, and similar. We verify credentials during onboarding.

Pricing

How does pricing work?+

Membership starts at $99/mo — the founders rate, locked for 12 months. That covers your professional address, Google Business Profile support, directory listing, and app access to book any of the five suites. Room time is billed at member rates as you use it, so your overhead scales with your caseload. A quick call gets you exact numbers for your practice.

What's included in the price?+

Your membership covers the address, Google Business Profile support, marketing, and the scheduling app. When you book a suite, the room comes fully equipped — furniture, treatment equipment, linens, utilities, cleaning, IT, security, and front-desk coverage during staffed hours. No hidden fees.

Booking

Can I change how much room time I use?+

Yes — that's the point of the membership. Start with the address and a few hours a month, add room time as your in-person caseload grows, scale back in a slow season. No re-onboarding, no fees to flex.

Is there a contract or commitment?+

No long leases — membership is month-to-month. That's the whole reason WellSuite exists. The exact terms are simple, and we'll walk you through them on the intake call.

What if I need to skip a week or cancel a session?+

Suite bookings are easy to cancel or reschedule through the app, and a slow week doesn't affect your membership. We'll cover the booking specifics on the intake call.

Operations

Can I store my own supplies?+

Yes. Each room has locked storage and members get a labeled section that no one else accesses. If your practice needs more space, we'll sort that out during onboarding.

How do my clients find the suite?+

Every practitioner gets a welcome guide with directions, suite number, parking, and front-desk phone. Our shared front desk also greets walk-ins during staffed hours.

Can I see clients after the front desk closes?+

Yes — bookable hours run to 7:45 PM daily and the building is secure after hours with badge access. If your practice needs regular late or early hours, bring it up on the intake call and we'll set up access that fits.

Can I use the address for insurance billing?+

Yes. Members in good standing can list 2043 S Lamar Blvd as a practice address. We can supply a tenancy letter for credentialing on request.

Are supplies (linens, paper, gloves) included?+

Basic linens, paper, and standard supplies are included. Specialty consumables — needles, esthetician serums, specific oils — you provide. We can recommend trusted vendors.

What does the shared front desk do for me?+

Greets walk-ins, accepts packages, hands clients to the right suite, and answers building questions. They do not schedule for you, take payment, or answer clinical questions.

Spaces

Where are you located?+

2043 S Lamar Blvd, Austin, TX 78704 — South Lamar, walkable to Zilker, Bouldin Creek, and South Congress, and a quick drive from downtown.

Is parking available for me and my clients?+

Yes — free on-site parking for practitioners and clients, in a lot shared with neighboring businesses.

Tours

How early can I tour?+

Same week. Use the Book a Tour button anywhere on the site or call us — we keep open tour windows most weekdays.

Founders pricing open

Call to lock in your founders rate.

Founding members hold their founders rate for 12 months. Twenty-minute call covers pricing and which suite fits your practice.

Founders pricing — call to lock in+1 (512) 775-9264