Answers, before you ask.
Practitioner requirements
Do I need a license to book a suite?+
Yes. WellSuite is for licensed wellness practitioners — therapists, chiropractors, estheticians, acupuncturists, physical therapists, psychologists, and similar. We verify credentials during onboarding.
Pricing
How does pricing work?+
You can book a single half-day, a recurring half- or full-day each week, an as-needed hourly slot, or take an exclusive room. Pricing scales with the plan — see the pricing page for current rates.
What's included in the price?+
Rent, utilities, cleaning, furniture, treatment equipment, supplies, IT, security, and shared front-desk coverage during staffed hours. The price is the price.
Booking
Can I switch plans later?+
Yes. Most practitioners start with a recurring half-day, then upgrade to a full day or an exclusive room as their schedule fills. No re-onboarding required.
Is there a contract or commitment?+
Recurring plans are month-to-month with 30-day notice. Exclusive rooms are month-to-month with 60-day notice. We don't believe in long leases.
What if I need to skip a week or cancel a session?+
Recurring members can release a shift through the member portal — no penalty. As-needed bookings are free to cancel up to 12 hours in advance; late cancels are charged 50%.
Operations
Can I store my own supplies?+
Yes. Each room has locked storage. Exclusive members get the full cabinet; recurring members get a labeled section that no one else accesses.
How do my clients find the suite?+
Every practitioner gets a welcome guide with directions, suite number, parking, and front-desk phone. Our shared front desk also greets walk-ins during staffed hours.
Can I see clients after the front desk closes?+
Yes — exclusive members have 24/7 keyed access. Recurring members can book evening slots; the building is secure after hours with badge access.
Can I use the address for insurance billing?+
Yes. Members in good standing can list 2043 S Lamar Blvd as a practice address. We can supply a tenancy letter for credentialing on request.
Are supplies (linens, paper, gloves) included?+
Basic linens, paper, and standard supplies are included. Specialty consumables — needles, esthetician serums, specific oils — you provide. We can recommend trusted vendors.
What does the shared front desk do for me?+
Greets walk-ins, accepts packages, hands clients to the right suite, and answers building questions. They do not schedule for you, take payment, or answer clinical questions.
Spaces
Where are you located?+
2043 S Lamar Blvd, Austin, TX 78704 — South Lamar, walkable to Zilker, Bouldin Creek, and South Congress, and a quick drive from downtown.
Is parking available for me and my clients?+
Yes — free on-site parking for practitioners and clients. The lot is shared with neighboring businesses and has never run out for our members.
Tours
How early can I tour?+
Same week. Use the Book a Tour button anywhere on the site or call us — we keep open tour windows most weekdays.
Call to lock in your founders rate.
Founding members hold their tier price for 12 months. Twenty-minute call covers pricing, tiers, and which suite fits your practice.
